ORDERS AND RETURNS HIGH BEAM SHOES

If you are not 100% satisfied with your purchase from High Beam Shoes you can return your item(s) for a full refund within 14 days of purchase.  Some items ship with an attached security tag. Merchandise returned without the original security tag attached or a damaged tag may not qualify for a refund. If any of our 

The easiest way for you to return the merchandise is to get a pre-paid label by emailing info@highbeamshoes.com


If you would rather receive your label via email, instead of selecting the option to print the label, select the option to have a label emailed to you. If for any reason you are unable to print out a label, we would be happy to have the label mailed out to you. Simply let us know by email, live chat, or phone and we will gladly send it to you right away. Please note that if you choose to have the label send to you by USPS “snail mail”, it may take 7-10 days for it to arrive.

 

 

Make sure the merchandise is in its original packaging, (e.g., shoebox), and place it in a shipping box. Attach the label to the sealed box. Be sure to cover any old labels with the new one, or just peel them off. A black marker can also be used to cover any existing bar codes.

You may drop off your return at any authorized UPS shipping location, but please do not drop your return off at a drop box. To find the nearest authorized shipping location, please visit www.ups.com.

For the vast majority of returns, it takes about 5-10 Business Days for us to get your package at the fulfillment center, inspect your return, process it into inventory, and complete your refund. If the refund is being issued to a credit card, depending on your credit card company, it may take an additional 2-10 Business Days after your credit is applied for it to post to your account.