Your shoes are shipped with a very small charge. Only enough for quality control to check that everything is working properly. We know that you are excited to get outside with your new High Beams, and we are too! Just like a new car, you need to break in your new shoes. In order for the batteries to start working at full capacity, and to give you max performance please charge them with the inclluded quick charge cords. We want you to enjoy every minute, so fully charge your shoes before you go out.