FAQ
Looking for quick answers to all of your Night Runner Light System questions?
We put together a list of frequently asked questions to make your high Beam experience better.
Frequently asked questions
Charge Your Night Runner Light System
Your shoes are shipped with a very small charge. Only enough for quality control to check that everything is working properly. We know that you are excited to get outside with your new High Beams, and we are too! Just like a new car, you need to break in your new shoes. In order for the batteries to start working at full capacity, and to give you max performance please charge them with the inclluded quick charge cords.We want you to enjoy every minute, so fully charge your shoes before you go out. add a new question go to app settings and press "Manage Questions" button.
How Do I Know When My Night Runners Are Fully Charged?
Why Won't My Remote Control Work?
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Press the On/Off button - 1time on each of your shoes. This will turn off storage mode, and your remote control should work.
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Your remote control is shipped with a small piece of plastic that seperates the battery from your remote. Pull the plastic from the remote and discard.
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Charge your shoes and try again.
How Long Will My HB3000 Light System Work Per Charge?
Your HB3000 Night Runner Light System is engineered to give maximum performance, and light time per charge.
What High Beam Light System Do I Have?
Currently the only system available is the HB3000 Night Runner System.
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Explorer Kids Light System
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Venture Kids Light System
Cleaning Your High Beams
Although your HB Light System is completely sealed and water proof and tested, as with all electronics, we do not recomend machine washing your shoes. The footbed is removeable and can be machine or hand washed. We recommened using a damp towel, or a spray bottle to clean the outside of your High Beams.